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FAQ

  • Q Are you a manufacturer or a trading company?

    A We are a manufacturer established in 2008. We have our own ultrafiltration, nanofiltration, RO production line.
  • Q Where is your factory?

    A Changzhou city, Jiangsu Province, China. It's in the northwest of Shanghai. It's an hour away by train.
  • Q If I want to customize?

    A We accept customer's personalized customization. Please tell me your requirements in as much detail as possible. But
    customization can lead to longer production cycles and more costs.
  • Q Can I get a sample?

    A We are willing to provide free samples. We welcome the first trial order. Please contact us.
  • Q What is the qualified rate of products?

    A We test all the products one by one (both performance and appearance). It guarantees 100% of the product pass rate.
  • Q How to transport?

    A We usually ship by air and sea. If the packaging volume is less than 1m³, air freight is recommended. If the packing volume is more than 1m³, sea transportation is recommended.1m³≈3000 filter modules.
  • Q If the delivery time is exceeded?

    A We promise to ship by air and bear the freight.
  • Q How do I place an order?

    A You can contact us by Email for details of your order. Or order online. After you confirm the PI, we will ask you to pay. T/T is the way we use it the most.

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